Since my clothing items & accessories are all Made to Order, I cannot accept returns for them unless they arrive defected or damaged. A photo must be provided of the defect before I can reship the item or offer a refund. I cannot process returns due to buyer's remorse. When order clothing items, please double check the sizing charts before placing your order!
Please do not send your purchase back to the manufacturer. Please contact me for the return address.
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact me.
Unfortunately sale items cannot be refunded.
I can only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact me.
To return your product, please contact me for the details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item.
If you have any questions or concerns
Please don't hesitate to reach out to me. I want YOU to be HAPPY :)